Shipping policy
Processing Times
All orders are processed within 3–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that during busy periods (such as holidays, sales campaigns, or new product launches), order processing may take slightly longer.
Domestic Shipping (Ireland)
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Standard Delivery: 2–4 business days
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Express Delivery: 1–2 business days
We use trusted courier services such as An Post, DPD, DHL, UPS. Standard and Express delivery are free throughout Ireland.
Delivery Area
We currently deliver within Ireland only.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details. If you do not receive this email, please contact us at info@livinglightcandle.ie with your order number.
Shipping Rates
Standard and Express delivery are free for orders delivered in Ireland.
Delays & Liability
We are not liable for shipping and delivery delays caused by events beyond our control (such as courier delays, weather conditions, strikes, or customs inspections).
Incorrect Address
It is the responsibility of the customer to provide the correct shipping address at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your order arrives damaged, or if it is lost in transit, please contact us immediately at info@livinglightcandle.ie. We will work with the courier to resolve the issue.
Contact Information
For questions regarding this Shipping Policy, please contact us at:
📧 Email: info@livinglightcandle.ie
📞 Phone: +353 85 881 5159